What Does BBB A+ Accreditation Mean?

Backyard Oasis has maintained an A+ Rating and Accreditation from the Better Business Bureau (BBB) since July 26, 2010. This is a testament to our unwavering dedication to maintaining the highest standards of business ethics, customer service, and operational excellence. As we celebrate 25 years in business, this accolade reinforces our commitment to building trust and delivering superior quality to our clients.

What Does BBB A+ Accreditation Mean?
The A+ Accreditation from the Better Business Bureau is a prestigious honor that signifies a business’ exceptional commitment to trustworthiness and ethical practices. To earn this accreditation, a company must meet and consistently uphold rigorous standards set by the BBB. The accreditation is based on the following factors:

Build Trust
At Backyard Oasis, our commitment to excellence is evident in our approach to building trust and maintaining integrity across all aspects of our business. With a stellar reputation cultivated over 25 years, we consistently deliver high-quality services and have firmly established ourselves in the pool building and outdoor living industry. Our extensive experience, combined with rigorous adherence to competency and trade licensing requirements, underscores our dedication to ethical practices. Importantly, we remain free from significant government actions that might suggest a failure to meet BBB ethical standards, and we maintain at least a B rating across all our locations and headquarters.

Advertise Honestly
Our adherence to ethical advertising practices is a cornerstone of our business philosophy. We strictly follow the BBB Code of Advertising to ensure that all our promotional activities are truthful and transparent. This includes collaborating with the BBB to adjust or cease any advertising practices when recommended and using the BBB trademark according to established guidelines.

Transparency
We are committed to honest representation of our products and services, providing clear and accurate information, and fully disclosing all material terms in both written and verbal communications. Transparency is key to our operations, and we are open about our business’s nature, location, and ownership. We ensure that all transaction details, including costs, return policies, and any potential delays, are clearly communicated. Additionally, we promptly provide the BBB with requested information to maintain transparency with our customers and adhere to their standards.

Honor Promises and Be Responsive
Honoring our promises is central to our business ethos. We meticulously uphold all contracts and commitments made to our clients, ensuring that we meet or exceed expectations. Our responsiveness to disputes is also crucial; we handle any issues forwarded by the BBB with professionalism, participating in mediation or arbitration as required and honoring any settlements or agreements reached.

Safeguard Privacy
We prioritize safeguarding customer privacy by protecting data from unauthorized access and fraud. We collect only the necessary information and respect customer preferences regarding data use, complying with legal requirements and industry standards for the secure handling of sensitive information.

Embody Integrity

Ultimately, we approach all our business dealings with integrity and good faith. Our actions are designed to positively reflect on our company and the BBB’s reputation, ensuring that our operations uphold the highest standards of ethical conduct.

Why This Accreditation Matters

Achieving an A+ Accreditation from the BBB is not just a badge of honor but a significant endorsement of
our dedication to excellence. Here’s why this accreditation matters to you:

• Trust and Reliability: You can have confidence in our ability to deliver top-notch service and
  adhere to the highest ethical standards.
• Transparency and Integrity: Our A+ rating assures you of our commitment to honest
  communication and transparency in all aspects of our business.
• Exceptional Service: We are dedicated to meeting and exceeding your expectations, backed by
  our proven track record and commitment to quality.

Start Your Backyard Transformation with Confidence
With our BBB A+ Accreditation, you can trust that Backyard Oasis is the right choice for transforming your outdoor space into a stunning Oasis. Whether you’re envisioning a new pool, spa, or comprehensive outdoor living area, we are here to make your dreams a reality with integrity and excellence.

To learn more about our services or to schedule a consultation, please fill out the form below or contact us directly. Visit our website at Backyard Oasis, or call us at (281) 205-0808 to get started.

At Backyard Oasis, we are not just creating pools; we’re crafting exceptional outdoor experiences that you and your family will cherish for years to come. Trust us to bring your backyard vision to life with the highest standards of quality and service.